We're a technology, communications I.T company with deep expertise in cloud, hardware, software, cyber-security and I.T support.

Technology for your business that works every single day helping you grow revenue, maximise productivity and minimise risk. 3 pillars of business success.

Support

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Technical Support

Report an Issue

To assist I Know IT with your request please fill in as many fields as possible

New IssueRecurring Issue

Problem affects
MeMy OfficeEveryone

Problem occured on
My ComputerServer

* The way to check is to go to the task bar (bottom right hand corner of your computer screen) when you are NOT logged into the server. Hover over the blue eyeball icon and it will show you the computer name.
Failing this. Go to Start > Control Panel > System and look for the Computer Name. (again NOT while logged into the server)

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Make a Change

Change Request

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I want something newI want to change something

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Get Advice

Ask for Advice

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ComputersServersCitrixPhonesInternetApplicationsEmailOther

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Provide Information

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ComputersServersPhonesInternetApplicationsEmailSupportOther

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Add a New User to my Network

New or Update User / Permission / Distribution

To assist I Know IT with your request please fill in as many fields as possible

New user request require 24 hours notice (Monday to Friday between 8am and 5pm) to ensure a smooth transition for this individual and ensure that all company applications are configured correctly.

An additional reasonable amount of notice is required (at least 72 hours) if this person requires a new PC or has any special setup and configuration requirements beyond basic email, word and excel access.

If you want to update a departed user please use the Remove a User from my Network Form.

New UserUpdate User

Must Change ImmediatelyNeverChange Regularly

Employee Permissions Copy from User

Computer New OR specify

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Remove a User from my Network

Remove a User

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Termination Action Disable UserRemove UserReset Password

Company Equipment ReturnedTo be returnedNot returning all

if not supplied default is 30 days

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Register a New Domain Name

New Domain

To assist I Know IT with your request please fill in as many fields as possible

Option 1: $55.00 inc GST

I simply want to own this domain (Register/Renew, 2 years)

Choose this option if you would simply like to purchase this domain
and do not have any immediate plans for its use.

I (the buyer) acknowledge:

a. I Know IT will register or renew this domain on my behalf subject to availability.
b. I Know IT will have no further involvement, except to contact me on approach of expiry.

Option 2: $110.00 inc GST

I want to own this domain, and I have plans for its use (Register/Renew + Domain Management, 2 years)

Choose this option if you would like to purchase this domain with the ability to self-administer its use.

I (the buyer) acknowledge:

a. I Know IT will register or renew this domain on my behalf subject to availability.
b. I Know IT will purchase domain management functionality for this domain.
c. I Know IT will provide me with username and password details so that I may log in and make changes as necessary
d. I Know IT will have no further involvement, except to contact me on approach of expiry.

Option 3: $250.00 inc GST

I want to own and use this domain for a period of 2 years, and would also like I Know IT to set up and administer this domain on my behalf. (Register/Renew + Domain Management, 2 years + initial setup)

Choose this option if you plan to host your own email exchange, have this domain as your primary website, or have it parked as a secondary address redirecting traffic to your primary website.

I (the buyer) acknowledge:

a. I Know IT will register or renew this domain on my behalf subject to availability.
b. I Know IT will purchase domain management functionality for this domain.
c. I have discussed my plans for use of this domain and/or provided clear instructions to I Know IT
d. I Know IT will set up the domain for use in a timely manner with correct IP addresses and changes to host servers and mx records as necessary.
e. I Know IT will affect changes throughout the management period to a reasonable degree of normal commercial use. Excessive change requests may incur additional charges at the current remote/helpdesk hourly rate.
f. The username and password associated with this domain will upon request be made available to me at any time during the management period.
g. I Know IT will contact me on approach of the domain and/or management service expiry.

To Pay via Credit Card select the following option and we will contact your for your payment details.

Pay by Credit Card

Choose this option if you plan to host your own email exchange, have this domain as your primary website, or have it parked as a secondary address redirecting traffic to your primary website.

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Services

Quote for Internet

EthernetFibreADSLOther

10MB/10MB20MB/20MB100MB/100MBHigher than 100MB

Accounts and Billing Inquiries

Make a Payment

Payments are made through the site below. Please click the link below to go to the I Know IT payments page.

epayments.iknowit.com.au

Query an Invoice

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In accordance with our policy clients must pay undisputed amounts by the invoice due date.

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I Know IT Our Services

IKIT Cloud Software everywhere. Work from anywhere. Simple easy computing. Cloud that grows with your business.

IKIT Managed Remote and onsite delivery. Hardware, software, 24/7 help desk, 5 to 500 users. All your technology requirements managed.

IKIT Managed Web Your website online, up to date, secure and open for business.

IKIT Internet Your office always connected. Best technology for your location. NBN, Fibre, Wireless, ADSL. Unlimited Data.

IKIT Security Going beyond the password. Preventing malicious and costly attacks on your I.T. Your private business documents, emails, financial information safe and secure.

IKIT Voice Reduce call costs. Unlimited Extensions. Free Intra-office Calls. Fast and Easy.

Featured Industries

We're always thinking about ways businesses can simplify IT to enable growth, increase efficiency and minimise risk. Here are a few of the key sectors we've worked in recently.

Legal Sector

Healthcare Industry

Automotive

I Know IT provide its clients with the utmost IT service & support possible. We view them as a key supplier to our business and hold their opinions relative to IT & technology in high regard.

Anthony Filardi - CFO, Meguiars Motoractive Australia

No time right now?

Fill in the quick form and I Know IT’ll be in touch

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About I Know IT

I Know IT is an Australian based managed IT service provider with national and global clients. Whether you’d like to learn more, have a specific project or IT need we’d love to hear from you.

Sydney office

14/7 Roseberry Place Balmain NSW 2041

Call us

Tel. +61 (02) 9160 7704

Fax. What's a fax?

Write to us

Email. info@iknowit.com.au

Careers

Email. jumpstartcareer@iknowit.com.au

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Need to extend your I.T. department?

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We're a technology, communications I.T company with deep expertise in cloud, hardware, software, cyber-security and I.T support.

Technology for your business that works every single day helping you grow revenue, maximise productivity and minimise risk. 3 pillars of business success.

Report an Issue

Change Request

Ask for Advice

Provide Information

New or Update User / Permission / Distribution

Remove a User

New Domain

Quote for Internet

Query an Invoice

I Know IT Our Services

Featured Industries

No time right now?

About I Know IT

Sydney office

Call us

Tel. +61 (02) 9160 7704

Fax. What's a fax?

Write to us

Careers